P&C Claims Advocate - Drive Client Outcomes

Marsh McLennan Agency; Alpharetta (GA); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Generous paid time off

Life and disability insurance

Employee assistance program

Job summary

Marsh McLennan Agency is seeking a Claims Advocate - Property & Casualty Claims to join our team in the Southeast region. This role supports end-to-end claims handling for assigned accounts, leveraging Origami and EPIC to gather policy information, with a focus on low-complexity claims.

The ideal candidate holds a Bachelor's Degree or 2+ years in insurance, demonstrates strong organization and communication skills, and is prepared to commute to an MMA Southeast office at least three days per

Qualifications

• Bachelor's Degree in any field or 2+ years of insurance industry experience.
• Excellent organization and time management skills.
• Strong communication and customer service abilities.
• Ability to research and analyze problems independently.
• Multi-tasking with high attention to detail.
• Ability to self-check work for accuracy.
• Proficiency in Word and Excel.
• Willingness to learn Origami and EPIC systems.
• Prior insurance brokerage or carrier experience preferred.
• Commitment to integrity, collaboration, passion, innovation and accountability.

Responsibilities

• Utilize systems to track and update claims and obtain policy copies for accounts.
• Handle low-complexity claims from intake through resolution.
• Manage multiple client accounts and monitor activity.
• Follow up on open property and casualty claims to drive timely resolution.
• Negotiate with adjusters on behalf of clients for favorable outcomes.
• Develop loss analysis reports such as Loss Summaries.
• Prepare materials for claim review and stewardship meetings.
• Collaborate with Claims Intake Team for accurate reporting.
• Perform any other claims-related duties as assigned.

Skills

Strong communication

Customer service

Time management

Organization

Attention to detail

MS Word and Excel

Origami and EPIC (learn)

Problem solving

Multi-tasking

Research

Education

Bachelor's Degree in any field

2+ years insurance experience

Tools

Origami

EPIC

Microsoft Word

Excel

Job description

Marsh McLennan Agency is seeking a Claims Advocate - Property & Casualty Claims to join our team in the Southeast region. This role supports end-to-end claims handling for assigned accounts, leveraging Origami and EPIC to gather policy information, with a focus on low-complexity claims.

The ideal candidate holds a Bachelor's Degree or 2+ years in insurance, demonstrates strong organization and communication skills, and is prepared to commute to an MMA Southeast office at least three days per