P&C Business Analyst II

BP&C; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

Farm Family seeks a Business Analyst II on-site to support underwriting and strategic initiatives. You will liaise with underwriting and cross-functional teams, translate business needs into clear requirements, and contribute to project delivery.

The role requires strong communication, organizational skills, and a proactive approach to problem solving. Collaboration with CTS, actuarial, and compliance is expected to maximize efficiency and change impact.

Qualifications

• Bachelor's degree.
• Three or more years of experience.
• Strong understanding of the P&C underwriting processes, systems, and products.
• Excellent written and verbal communication skills.
• Highly organized, self-driven, results-oriented.

Responsibilities

• Manages incoming requests, researching issues to identify root cause and assist with complex corrections.
• Evaluates defects and issues for potential workarounds with stakeholders until addressed.
• Gathers, identifies, and documents business requirements and testing criteria for service requests and projects.
• Validates requirements align with stakeholder needs and communicates advantages/disadvantages of alternatives.
• Manages stakeholder expectations and delivers an effective communication plan.
• Assesses impact, cost/benefit, and risk of changes; prioritizes changes and projects.

Skills

Communication skills

Analytical thinking

Organizational skills

Team collaboration

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office (Word, Excel, PowerPoint)

SharePoint

Job description

Company

Farm Family

Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

The P&CBusiness Analyst II is responsible for executing tasks associated with the success of the Farm Family organization related to strategic objectives and underwriting support.

This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

Essential Responsibilities

• Manages incoming requests, researching issues/production problems as they arise to identify root cause and assists with complex corrections as needed.

• Evaluates defects and issues for potential work arounds that are acceptable with the business stakeholders until the defect can be addressed.

• Elicits, identifies, and documents written business requirements and user acceptance testing criteria for department service requests and projects, and collaborates with other business area BAs to assist in doing the same for product or large strategic initiatives.

• Validates requirements match the intention of the stakeholder’s needs, assesses that requirements demonstrate value and communicates advantages/disadvantages of alternate solutions when applicable.

• Manages stakeholder expectations (no surprises) from beginning to end of an effort by creating and delivering on an effective communication plan.

• Works with stakeholders to assess impact, analyze cost/benefit and risk of change and assists in prioritizing changes, service requests and projects in line with the department and organization’s goals and roadmap.

• Reviews current processes and systems to determine how solutions or processes are performing to recommend improvements to support change management, best practice or maximize efficiencies as applicable.

• Serves as a liaison between Underwriting and other business areas (such as Computer Technology Services (CTS), product, actuarial, agencies, training, compliance, claims, billing, call center, client experience, etc.) and collaborate effectively.

• Effectively communicates priorities, updates and changes as needed to the underwriting department and leadership and assists with communicating changes & updates on production problems as applicable to the field. Effectively communicates how proposed solutions will achieve business objectives.

• Assists less experienced analysts as needed.

Additional Responsibilities

• Completes other tasks as assigned.

Qualifications / Experience Required

• Bachelor's degree.

• Three or more years of experience.

• Supervisory/management experience not applicable.

• Possess a strong understanding of the P&C underwriting processes, systems, and products.

• Must have excellent written and verbal communication skills with the ability to effectively communicate and collaborate with all levels and business areas in the organization.

• Possess effective conflict resolution skills.

• Strong technical aptitude, proficient with Microsoft Office applications (Word,Exceland PowerPoint).

• Must be highly organized, self-driven, results-oriented, visionary thinker with a clear focus on quality.

• Must be adaptable and comfortable with ongoing variety in daily responsibilities.

• Be open to ongoing education and development.

Preferred Qualifications

• Industry related designation and/or Business Analysis certification preferred.

• Experience with SharePoint is beneficial.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candi