P&C Billing Specialist (Hybrid)

FCCI Services Inc.; Sarasota (FL); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Family Leave

Competitive PTO & Holidays

Recognition & Bonus Programs

Employee Referral Bonus

401(k) Match & Profit-Sharing

Job summary

FCCI Insurance Group in Sarasota, FL seeks a Billing Coordinator to ensure accurate and timely billing for P&C policies, handling inquiries and supporting multiple departments. The role emphasizes customer service, attention to detail, and strong collaboration with underwriting and finance teams.

Hybrid schedule from the Sarasota office is offered. Applicants should bring at least two years in billing or AR in insurance, an associate degree (preferred), and solid accounting basics.

Qualifications

• Associate’s degree preferred; relevant experience and desire to learn also accepted.
• Minimum of two years experience in billing, accounts receivable, or a related role in the insurance industry, preferably in P&C insurance.
• Familiarity with agency-billed and direct-billed processes is highly preferred.
• Exceptional customer service skills and communication skills.
• Strong analytical, investigative and problem-solving abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Solid understanding of basic accounting principles.
• Strong computer and system navigation skills.
• Ability to review account activity, interpret billing guidelines, and make sound business decisions.
• Ability to handle complex billing, policy, cancellation, and reinstatement issues.
• Demonstrated ability to build effective relationships and provide support across departments, contributing to organizational efficiency and positive business outcomes.
• Strong collaboration skills with the ability to work effectively with Underwriting and other business partners to resolve customer and account concerns

Responsibilities

• Review billing activity and process transactions to ensure accuracy.
• Process disbursements and allocate payments.
• Suspend cancellations when appropriate and resolve billing discrepancies.
• Provide cross-department support to promote efficient operations.
• Serve as front-line liaison for policyholders, agents, and internal partners.
• Assist in evaluating cancellations and reinstatements and respond to complex billing scenarios.

Skills

Customer service

Communication skills

Analytical

Problem solving

Multitasking

Team collaboration

Time management

Computer skills

Education

Associate’s degree

Tools

Billing systems

Job description

FCCI Insurance Group in Sarasota, FL seeks a Billing Coordinator to ensure accurate and timely billing for P&C policies, handling inquiries and supporting multiple departments. The role emphasizes customer service, attention to detail, and strong collaboration with underwriting and finance teams.

Hybrid schedule from the Sarasota office is offered. Applicants should bring at least two years in billing or AR in insurance, an associate degree (preferred), and solid accounting basics.