Owner's Representative - Multi-State

Hunter Super Techs - TurnPoint; Kansas City (MO); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Legacy Commercial Property is seeking an experienced Owner's Representative to manage a portfolio of approximately 55 retail properties across Illinois, Missouri, Kansas, and Oklahoma. This field-based role requires 50–70% overnight travel, with home-office work on non-travel days.

You will build tenant relationships, oversee maintenance and capital improvements, manage vendor bids, and participate in leasing opportunities with the Regional VP to maximize property income and occupancy.

Qualifications

• Bachelor's degree preferred and commercial property management experience required.
• Experience leasing or selling retail or office space is a plus.
• Strong knowledge of commercial lease terms and property operations.

Responsibilities

• Establish and maintain relationships with tenants and understand business needs.
• Coordinate repairs, maintenance, and capital improvements for each property.
• Manage vendor relationships, bidding, and annual inspections.
• Oversee lease administration, rent collection, and landlord rights.
• Support tenant buildouts and coordinate with contractors and permits.
• Provide post-occupancy support and monitor property performance metrics.
• Prepare property condition reports and manage operating budgets.

Skills

Relationship management

Communication

Organizational skills

Problem solving

Field-based travel readiness

Education

Bachelor's degree preferred

Tools

CRM systems

Property management software

Job description

Owner's RepresentativeClassification: ExemptReports to: Regional Vice PresidentLocation: Kansas | Missouri | IllinoisABOUT USLegacy Commercial Property is a rapidly growing, full-service commercial real estate company specializing in leasing, acquisitions, development, construction and property management of retail centers. The Company portfolio consists of 700+ retail properties and over 6M square feet spread across 20+ states. The national footprint allows retail tenant partners and Highland Venture brands to leverage multiple properties to fulfill their expansion needs, and the Legacy development team assists partners in locating and developing new sites. Legacy is focused on growing the commercial real estate portfolio through the strategic acquisition of retail and office space.Legacy Commercial Property is headquartered in Brentwood, Tennessee and is part of Highland Ventures, a family-owned management company focused on strategically developing and operating businesses centered around the Company’s real estate portfolio.Other Highland Ventures brands include:Hoogland Restaurant Group – The largest franchisee and operator of more than 125 Marco’s Pizza franchises.Highland Pure Water & Ice – Self-service ice and water kiosks located in parking lots of the real estate portfolio.Intune Physical Therapy – New physical therapy platform being built and expanded.Role SummaryAre you the person who likes to get out in the field, talk to tenants, solve problems, and figure out what needs to happen next?We're looking for a hands-on Owner's Representative to help oversee a portfolio of approximately 55 retail properties across Illinois, Missouri, Kansas, and Oklahoma. This is a field-based position with approximately 50–70% overnight travel required. You must be comfortable spending significant time on the road and visiting properties throughout the territory. On your non-travel days you will work from your home office.You need to be resourceful, organized, comfortable talking to people, willing to learn, and willing to roll up your sleeves when something needs to get done and potentially climbing on the roof or elsewhere to inspect our property.This is an individual contributor role with no direct reports.Primary ResponsibilitiesOperations & MaintenanceEstablish and maintain positive relationships with tenants to understand their business and operational needsCoordinate and manage all repairs, general maintenance, and capital improvements for each propertyManage third-party vendor relationships for maintenance, landscaping, snow removal, and other servicesOversee bid process and vendor selection for all recurring services, repairs, and capital improvementsSchedule and confirm required annual inspections and testsRespond to emergency situations and all municipality violations or requestsAsset ManagementProvide regular property condition reports and inspection documentation to Regional Vice PresidentManage property operating budgets and recommend capital expenditures including roof replacement, parking lot improvements, and signage updatesCreate comprehensive plans for occupied and vacant units regarding utilities, winterization, and marketabilityConduct move-in/move-out inspections and provide documentation to corporate officeTenant Relations & AdministrationAct as primary liaison for tenant concerns, requests, and operational issuesManage lease administration including rent collection and monitoring landlord lease rightsServe as owner representative during tenant buildouts and coordinate with contractorsProvide post-occupancy support to ensure tenant success and retentionStakeholder ManagementDevelop positive relationships with civic leaders, first responders, building and health departments, and utility companiesMaintain detailed records and provide regular status updates through company systemsLeasing OpportunityThis role also offers involvement in strategic leasing across a substantial retail portfolio, partnering with the Regional Vice President on select leasing opportunities from prospect identification through lease executionConduct property tours, support lease negotiations, and coordinate with the Legacy construction team on tenant improvement projects and permit processesIdentify opportunities to enhance property income through tenant expansions and renewals, and maintain leasing pipeline records for leadership updatesRequired QualificationsEducation & ExperienceBachelor's degree preferredCommercial property management experience requiredExperience managing retail or mixed-use properties preferredLeasing or sales experience a plusKnowledge of commercial lease terms and property operationsCore CompetenciesStrong understanding of building systems, maintenance, and repair processesExcellent relationship management and communication skillsProven ability to manage multiple properties and vendor relationshipsStrong organizational skills and attention to detailTechnology proficient with property management and CRM systemsFlexibility and problem-solving mindsetKnowledge of market research and basic negotiation principlesAdditional DetailsSupervisory Responsibility: NoneSchedule & Travel:Full-time position: Monday-FridayOccasional evening/weekend work for emergenciesDaily travel to properties required50-70% overnight travel within territoryPhysical Requirements:Field-based role with extensive property site visitsAbility to conduct property inspections and coordinate on-site activitiesAbility to perform physical tasks as needed, such as moving furniture, signage, or equipment on-siteThis job description outlines primary duties and requirements but is not exhaustive. Responsibilities may change with business needs.#HVHome