Owner Experience Coordinator

The Aerozone; Cleveland (OH); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Flexjet is seeking an Owner Experience Coordinator based in Cleveland, OH. You will serve as the primary point of contact for Flexjet Owners, expertly managing every detail of their flight experience from trip planning to post-trip follow-ups.

You are a trusted advisor, brand ambassador, and aviation concierge dedicated to delivering a highly personalized, white-glove service. As the dedicated liaison for Owners, you will coordinate flight scheduling, special requests, catering, ground

Job description

Department: 250 Owner Services Location: Cleveland, OH Flexjet, a global leader in private aviation and luxury travel, is seeking an exceptional individual to join our elite Owner Services team as an Owner Experience Coordinator. This role is at the heart of our commitment to delivering a truly personalized, white-glove experience. As an Owner Experience Coordinator, you will serve as the primary point of contact for our aircraft Owners, expertly managing every detail of their flight experience, from trip planning and itinerary changes to in-flight preferences and post-trip follow-ups. You are not just a service provider; you are a trusted advisor, brand ambassador, and aviation concierge. DUTIES & RESPONSIBILITIES * Act as the dedicated liaison for Flexjet Owners, providing concierge-level service and support throughout the entire flight experience * Manage all aspects of Owner trip logistics, including flight scheduling, special requests, catering, ground transportation, and last-min…

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