Overnight Veterinary Receptionist – Front Desk & Patient Care

COVE Animal Health; North Ridgeville (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with match

PTO

CE allowance

License renewal reimbursement

Pet care discounts

Pet food discounts

Uniform allowance

90-day review & annual performance

Job summary

Animal Clinic Northview is hiring a Veterinary Receptionist for an overnight, full-time role in North Ridgeville, OH. You will manage front-desk duties, greet clients, coordinate appointments, assist with admissions/discharges, and handle billing and records with a focus on delivering exceptional service in a fast-paced veterinary setting.

Benefits include Medical/Dental/Vision, 401k with match, PTO, CE allowance, license renewal reimbursement, uniform allowance, and staff discounts on pet care

Qualifications

• Strong customer service skills and a friendly, professional demeanor.
• Excellent communication, organization, and attention to detail.
• Ability to multitask and prioritize in a fast-paced veterinary environment.
• Comfort with administrative tasks and learning multiple reception functions.
• Commitment to accurate recordkeeping and handling financial transactions.

Responsibilities

• Deliver an exceptional client and patient experience at the front desk.
• Welcome clients and patients and create a positive first impression of the hospital.
• Support patient flow by preparing exam rooms, weights, appointment info, and admissions/discharges.
• Perform reception and administrative duties: scheduling, document processing, medical records, client communications.
• Assist with billing and payments, ensuring accuracy and efficiency.
• Coordinate medication pickups, surgery admissions, and other client service needs.
• Maintain clean, organized lobby, exam rooms, and reception areas.
• Respond calmly in urgent or emergency situations.
• Cross-train across reception functions to support operations.
• Collaborate with doctors, technicians, and team members for seamless care.

Skills

Customer service

Communication

Multitasking

Recordkeeping

Attendance

Teamwork

Job description

Animal Clinic Northview is hiring a Veterinary Receptionist for an overnight, full-time role in North Ridgeville, OH. You will manage front-desk duties, greet clients, coordinate appointments, assist with admissions/discharges, and handle billing and records with a focus on delivering exceptional service in a fast-paced veterinary setting.

Benefits include Medical/Dental/Vision, 401k with match, PTO, CE allowance, license renewal reimbursement, uniform allowance, and staff discounts on pet care