Overnight Valet & Guest Services Attendant

townepark

Indio (CA)

On-site

USD 21,000 - 29,000

Full time

4 days ago

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Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality at the parking and luggage area during overnight shifts (11pm-7am) on Friday, Saturday and Sunday. You will greet guests, assist with bell services, and ensure safe vehicle handling while maintaining professional service standards.

Responsibilities include guiding guests, answering inquiries, and processing parking tickets and payments.

Qualifications

Education: High school diploma or general education degree (GED).
Licensure: Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work.
Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience.
Knowledge: Knowledge of principles and processes for providing customer and personal services.
Skills: Ability to read and write standard English language; etc.

Responsibilities

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
Parks and retrieves vehicles while driving slowly and cautiously; assists guests with bell services and luggage storage as needed.
Assists guests with directions, taxis, reservations and other inquiries; provides information about outlets, meeting rooms and amenities.
Explains parking rates and retrieval procedures to guests upon arrival; collects claim checks and ensures ticket accuracy.