Overnight Valet & Guest Services Associate

Towne Park, LLC.; Orlando (FL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park, LLC. is hiring a Guest Service Associate to deliver exceptional hospitality at our Orlando location. The role involves parking and retrieving guest vehicles, assisting with luggage, and providing friendly, efficient service during overnight shifts.

The position offers both part-time and full-time schedules with a base hourly rate of $11.98 plus a $3 overnight differential and tips. Benefits include various insurance options and a 401k plan.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable).
• One month related experience or training, or equivalent combination of education and experience.
• Knowledge of customer service principles and processes.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledges and greets guests within five feet with a professional and friendly demeanor; uses guests' last names when interacting.
• Parks and retrieves vehicles safely; assists guests with bell services and luggage storage as needed.
• Provides directions, taxis, reservations and other inquiries; shares information about outlets, meeting rooms and area attractions.
• Explains parking rates and retrieval procedures; issues and collects keys and tickets; maintains accuracy of ticketing and revenue.
• Performs all duties with a focus on safety and customer satisfaction.

Skills

English literacy

Reading comprehension

Writing skills

Presentation skills

Math skills

Time formats

Education

High school diploma or GED

Job description

Towne Park, LLC. is hiring a Guest Service Associate to deliver exceptional hospitality at our Orlando location. The role involves parking and retrieving guest vehicles, assisting with luggage, and providing friendly, efficient service during overnight shifts.

The position offers both part-time and full-time schedules with a base hourly rate of $11.98 plus a $3 overnight differential and tips. Benefits include various insurance options and a 401k plan.