Overnight Valet & Guest Service Attendant

Selig Parking; Atlanta (GA); Hybride; USD 17 000 - 22 000; Temps partiel

Résumé du poste

AAA Parking is seeking friendly, dependable individuals to deliver exceptional guest service at our Atlanta locations. You’ll greet guests, assist with luggage, provide local information, and ensure a positive first impression from arrival to departure.

As a valet, you’ll safely park and retrieve vehicles, manage keys securely, and maintain a polished appearance. The role supports hotel partners and requires flexibility for nights, weekends, and events.

Qualifications

• Must be 18 years or older.
• Must possess a valid driver’s license and maintain an acceptable driving record.
• Previous valet, hospitality, parking, or customer service experience is preferred but not required.
• Ability to safely operate a variety of vehicles, including automatic and, preferably, manual-transmission vehicles.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to remain calm, courteous, and professional in a fast-paced environment.
• Reliable and dependable, with a strong commitment to punctuality and attendance.
• Ability to work nights, weekends, holidays, and special events as business needs require.

Responsabilités

• Warmly greet and welcome arriving and departing guests.
• Answer questions clearly and professionally.
• Open vehicle and hotel doors and assist guests with coats and luggage.
• Provide helpful information about hotel amenities, local attractions, dining, entertainment, and points of interest.
• Provide thoughtful assistance to guests with special needs or disabilities.
• Create a welcoming, memorable experience from arrival to departure.
• Complete valet tickets accurately and perform vehicle damage checks.
• Park and retrieve guest vehicles safely, efficiently, and courteously.
• Maintain vehicle keys in a secure, organized manner.
• Treat every guest vehicle with care and respect.
• Maintain a clean, polished, and professional appearance in accordance with AAA Parking standards.
• Keep the valet area clean, organized, safe, and inviting.
• Consistently represent both AAA Parking and our hotel partner with professionalism.
• Work closely with hotel staff to coordinate smooth guest arrivals and departures.
• Communicate effectively with teammates throughout each shift.
• Support fellow team members during busy periods, special events, and peak arrival times.
• Follow all safety procedures and guidelines to protect guests, vehicles, keys, and team members.
• Immediately report accidents, injuries, vehicle damage, or other incidents to a supervisor.
• Conduct routine inspections of the valet area and equipment.

Connaissances

Guest service

Hospitality

Customer service

Description du poste

AAA Parking is seeking friendly, dependable individuals to deliver exceptional guest service at our Atlanta locations. You’ll greet guests, assist with luggage, provide local information, and ensure a positive first impression from arrival to departure.

As a valet, you’ll safely park and retrieve vehicles, manage keys securely, and maintain a polished appearance. The role supports hotel partners and requires flexibility for nights, weekends, and events.