Overnight Supervisor

Davidson Hospitality Group; Reston (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

401K match

Paid time off

Dental & Vision Coverage

Teledoc / medical coverage

Job summary

The JW Marriott Reston Station, managed by Davidson Hospitality Group, seeks a Night Audit Supervisor in Reston, VA to oversee overnight financial operations and guest experiences. You will lead the night audit team, ensure accurate reporting, and maintain high service standards in a luxury hotel environment.

Responsibilities include supervising audits, balancing accounts, resolving discrepancies, and coordinating with other departments to ensure a seamless overnight shift.

Qualifications

• High school diploma or equivalent; accounting or hospitality education is a plus.
• 6+ months Front Desk experience; night audit experience preferred.
• Strong attention to detail and mathematical skills.
• Ability to work independently and lead a team.

Responsibilities

• Supervise the night audit team to ensure timely financial processes and reports.
• Balance accounts, verify charges, and reconcile discrepancies during night shift.
• Handle guest inquiries, requests and complaints professionally and promptly.
• Monitor adherence to hotel policies and procedures during the night shift.
• Collaborate with housekeeping and security to ensure smooth overnight operations.
• Provide exceptional guest service and mentor night audit staff.

Skills

Front Desk experience

Leadership

Attention to detail

Communication

Problem-solving

Education

High school diploma or equivalent

Accounting or hospitality education (plus)

Tools

Hotel property management systems

Accounting software

Job description

Property Description

The JW Marriott Reston Station is a sophisticated, full-service luxury hotel at the heart of Reston's vibrant Station District, just outside Washington, D.C. With elevated accommodations, distinctive dining experiences, and a commitment to exceptional service, the hotel offers an exciting opportunity to build a career in a dynamic, growing destination. Whether you're an experienced hospitality professional or looking to take the next step in your career, you'll be part of a team creating memorable experiences and helping shape what's next for this standout property.

Overview

Are you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem-solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests.

Responsibilities

• Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
• Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
• Handle guest inquiries, requests, and complaints in a professional and timely manner.
• Monitor and ensure adherence to hotel policies and procedures during the night shift.
• Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
• Provide exceptional guest service, anticipating needs and exceeding expectations.
• Train and mentor night audit team members, providing guidance and support.
• Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.

Qualifications

• High school diploma or equivalent; additional education in accounting or hospitality is a plus.
• 6+ months Front Desk experience.
• Previous experience in a night audit role or similar position is preferred.
• Strong attention to detail and excellent mathematical skills.
• Proficiency in hotel property management systems and accounting software.
• Excellent communication and interpersonal skills.
• Ability to work independently and make informed decisions.
• Leadership abilities and the ability to motivate and inspire a team.
• Strong problem-solving and decision-making skills.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 25.00 - USD 25.00 /Hr.