Overnight Supervisor

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

VPNE Parking Solutions LLC in Boston is seeking a Supervisor to facilitate operations with an enthusiastic team, ensuring safe, efficient service and a strong guest experience at the garage.

The role involves leading the operation, staffing, and handling escalated needs, with requirements including a valid driver\'s license, ability to lift 50 lbs, and passing background checks. Join VPNE to uphold uniform and professional standards.

Qualifications

• Prior supervisory experience preferred.
• Friendly and outgoing demeanor.
• Able to smile during customer interactions.
• Upbeat personality and strong work ethic.
• Maintain VPNE uniform standards.
• Ability to run and move quickly.
• Efficient car organization within the garage.
• Stand for long periods of time.
• Safe vehicle operation and passing a driving test.
• Lift a minimum of 50 lbs.
• Must be at least 18 years old.
• Valid driver\'s license in state of residency.
• Pass a criminal background and RMV check.
• Ability to build relationships with customers.
• Well organized.
• Clean driving record.

Responsibilities

• Ensure team members and guests are safe at all times.
• If needed - operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members provide exceptional guest experiences by smiling, greeting and helping every guest as they enter the garage.
• Maintains garage organization.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team and customers.
• Helps team remember to use approved language choices.
• Communicate shift plans to coworkers at shift end.
• Set an example by looking sharp and adhering to VPNE's uniform guidelines.
• Oversee team to keep a professional work area.

Skills

Supervisory experience

Friendly & outgoing

Customer greeting

Positive attitude

Uniform standards

Move quickly

Car organization

Stand long hours

Vehicle operation

Lift 50 lbs

18+ years

Driver's license

Background check

Customer relations

Organized

Clean driving record

Job description

Position Summary

A Supervisor's role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

Responsibilities

• Ensures team members and guests are safe at all times.
• If needed - operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
• Maintains garage organization.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Helps team members to remember to always use approved language choices.
• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE's uniform guidelines.
• Oversee team members to keep a professional work area.

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

• Prior supervisory experience preferred
• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Possess a valid Driver's License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider
• #VPNE350