Overnight Store Coach — Lead Ops & Service Excellence

Walmart Inc.; Knoxville (TN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Live Better U

Discount Card

Medical, dental, vision

Job summary

Walmart Inc. in Knoxville, TN is seeking a store leadership role focused on building high-performing teams and delivering exceptional customer service.

You will guide associates, monitor store performance, and execute merchandising, operations, and loss-prevention strategies to achieve sales and profit goals. The position offers comprehensive benefits and a pathway to leadership growth through Walmart Live Better U and Academy programs.

Qualifications

• Minimum qualifications include 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Bachelor degree in Business Management and Leadership via Live Better U is preferred and demonstrates leadership capabilities.

Responsibilities

• Lead and develop teams by teaching, training, and listening to associates.
• Drive store performance by managing budgets, expenses, inventory, and merchandising to hit sales and profit targets.
• Ensure excellent customer service and resolve issues using company processes and the One Best Way model.

Skills

Supervisory experience

Leadership

Customer service

Education

2 years of college

Bachelor's degree in Business Management and Leadership

Job description

Walmart Inc. in Knoxville, TN is seeking a store leadership role focused on building high-performing teams and delivering exceptional customer service.

You will guide associates, monitor store performance, and execute merchandising, operations, and loss-prevention strategies to achieve sales and profit goals. The position offers comprehensive benefits and a pathway to leadership growth through Walmart Live Better U and Academy programs.