Overnight Stocking Specialist - Customer-First Service

Kroger Family of Companies; West Jordan (UT); On-site; USD 26,000 - 35,000; Full time

Job summary

Kroger Family of Companies in Utah is seeking a store associate to create outstanding customer experiences by delivering friendly, helpful service and maintaining a safe, clean environment that encourages repeat visits.

You will assist the department manager to meet sales and quality standards, answer questions about products, stock shelves, and stay informed about ads and promotions while following food safety guidelines and reporting any issues to management.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Create an environment that enables customers to feel welcome and appreciated by answering questions about products and store services.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and ensure freshness; monitor sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions; uphold food safety standards.
• Maintain proper temperatures and logs for cases and coolers.
• Follow safety procedures and report unsafe conditions.

Skills

Customer service

Communication

Product knowledge

Job description

Kroger Family of Companies in Utah is seeking a store associate to create outstanding customer experiences by delivering friendly, helpful service and maintaining a safe, clean environment that encourages repeat visits.

You will assist the department manager to meet sales and quality standards, answer questions about products, stock shelves, and stay informed about ads and promotions while following food safety guidelines and reporting any issues to management.