Overnight Stocking Coach — Lead Teams & Drive Performance

Walmart; Knoxville (TN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Discount Card

Live Better U

401(k) matching

Stock purchase plan

Paid time off

Medical, dental, vision coverage

On-site childcare

Job summary

Walmart in Knoxville, TN, invites applications for an Overnight Stocking Coach, Non-Complex role. This position leads store teams, drives sales, and enhances customer service standards in a fast-paced retail environment.

The role requires supervisory experience, strong communication, and the ability to implement business solutions while focusing on customer needs and store performance. Competitive pay and comprehensive benefits are offered.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Responsibilities

• Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business ar
• Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential
• Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning
• Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplace
• Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices

Job description

Walmart in Knoxville, TN, invites applications for an Overnight Stocking Coach, Non-Complex role. This position leads store teams, drives sales, and enhances customer service standards in a fast-paced retail environment.

The role requires supervisory experience, strong communication, and the ability to implement business solutions while focusing on customer needs and store performance. Competitive pay and comprehensive benefits are offered.