Overnight Security Team Member

Wild Waves Theme & Waterpark; Federal Way (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

Wild Waves Theme & Waterpark is seeking Night Security Team Members to maintain safety and security during overnight hours. Responsibilities include securing facilities, monitoring park property, responding to incidents, and delivering professional guest service after hours.

Ideal candidates are 18+, available 8:00 PM–6:00 AM, with prior security or overnight patrol–experience preferred. Must be capable of multitasking, working nights/weekends/holidays, and communicating effectively with guests

Qualifications

• Must be 18 years of age or older.
• Available to work overnight shifts between 8:00 PM and 6:00 AM.
• Prior security or overnight patrol experience preferred.
• Ability to multitask, prioritize, and manage time effectively.
• Strong communication skills with guests, coworkers, and management.
• Ability to work varied shifts including nights, weekends, and holidays.

Responsibilities

• Guest Service: Provide courteous, professional, and helpful service to guests and employees; follow all guest service standards and code of conduct guidelines.
• Safety: Maintain a secure environment and identify potential hazards; support safety-first culture.
• Teamwork: Collaborate with Security team members, Dispatch, and leadership; maintain clean and organized security areas.
• Guest Incidents: Assist with incidents involving theft, ticket violations, lost items, or guest conflicts.
• Lost Children: Respond promptly to reports and assist with reunification following procedures.
• Closing Procedures: Help clear, secure, and lock park at end of day.
• Overnight Patrols: Patrol park during nighttime hours on foot and by vehicle.
• Documentation: Complete incident reports and submit to Security Manager.
• Emergency Procedures: Follow EAP and respond to emergencies.
• Special Events: Provide overnight security for events and promotions.
• Confidential Information: Handle sensitive information appropriately.
• Other Duties: Perform additional duties as assigned.

Skills

Multitasking

Time management

Communication skills

Overnight patrol experience

Job description

Night Security Team Members are responsible for maintaining safety and security throughout the park during overnight hours. This role includes securing park facilities at the end of the operating day, monitoring park property, responding to incidents, and providing professional guest service when interacting with guests, employees, or vendors during nighttime operations.

This position plays a critical role in protecting park assets, ensuring safety, and supporting overnight and early-morning operations.

Skills, Requirements & Qualifications

Must be 18 years of age or older

Must be available to work overnight shifts between 8:00 PM and 6:00 AM

Prior security or overnight patrol experience preferred

Ability to multitask, prioritize, and manage time effectively

Strong communication skills with guests, coworkers, and management

Ability to work varied shifts including nights, weekends, and holidays

General Duties & Responsibilities

Guest Service

Provide courteous, professional, and helpful service to guests and employees

Follow all guest service standards and code of conduct guidelines outlined in the Team Member Handbook

Safety

Support Wild Waves’ safety-first culture by maintaining a secure environment and identifying potential hazards

Teamwork

Work collaboratively with fellow Security team members, Dispatch, and leadership

Maintain clean and organized security work areas and patrol locations

Specific Duties & Responsibilities

Guest Incidents: Assist the Security Manager and Federal Way Police Department with incidents involving theft, ticket violations, lost items, or guest conflicts while maintaining confidentiality and professionalism

Lost Children: Respond promptly to reports of lost children and assist with reunification following park procedures

Parking Lot Patrols: Conduct routine patrols of guest and employee parking lots to ensure safety and respond to incidents

Closing Procedures: Assist with clearing, securing, and locking down the park at the end of the operating day

Overnight Patrols: Patrol the park during nighttime hours, both on foot and by vehicle, to monitor for safety, security, and property protection

Documentation: Complete accurate and timely incident reports and submit documentation to the Security Manager

Emergency Procedures: Follow Emergency Action Procedures (EAP) and respond appropriately to emergencies

Special Events: Provide overnight security support for special events and holiday promotions

Confidential Information: Appropriately handle sensitive and confidential information

Other Duties: Perform additional duties as assigned based on department and park needs

Physical Demands & Work Environment

Ability to stand and walk for extended periods

Frequent bending, stooping, kneeling, and reaching

Occasional sitting, climbing, or balancing

Ability to lift up to 10 pounds regularly and up to 30 pounds frequently

Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Work is primarily outdoors and requires exposure to varying weather conditions

Noise levels may range from moderate to high

Overnight work includes extensive patrols throughout the park, both on foot and in vehicles

Reasonable accommodations may be provided to support team members in performing the essential functions of this position.