Overnight Security Team Member

Wild Waves Theme & Water Park; Federal Way (WA); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Wild Waves Theme & Water Park is seeking Night Security Team Members to safeguard park facilities during overnight hours. You will patrol grounds, assist with incident responses, and ensure guest and employee safety while delivering professional service in nighttime operations.

Responsibilities include supporting closing procedures, responding to incidents, and coordinating with the Security Manager and Federal Way Police as needed.

Competenze

• Must be 18 years of age or older.
• Available for overnight shifts between 8:00 PM and 6:00 AM.
• Prior security or overnight patrol experience preferred.
• Ability to multitask, prioritize, and manage time effectively.
• Strong communication skills with guests, coworkers, and management.
• Ability to work varied shifts including nights, weekends, and holidays.

Mansioni

• Guest Service: Provide courteous, professional, and helpful service to guests and employees.
• Safety: Support safety-first culture by maintaining a secure environment and identifying hazards.
• Teamwork: Work with Security team members, Dispatch, and leadership.
• Cleanliness: Maintain clean and organized security work areas and patrol locations.
• Guest Incidents and Patrols: Respond to incidents, assist with patrols, and complete incident reports.
• Documentation: Submit accurate incident reports to the Security Manager.
• Emergency Procedures: Follow EAP and respond to emergencies.
• Special Events: Provide overnight security support for events and promotions.

Conoscenze

Overnight shift availability

Multitasking

Communication

Customer service

Prior security experience

Descrizione del lavoro

Wild Waves Theme & Waterpark

Night Security Team Members are responsible for maintaining safety and security throughout the park during overnight hours. This role includes securing park facilities at the end of the operating day, monitoring park property, responding to incidents, and providing professional guest service when interacting with guests, employees, or vendors during nighttime operations. This position plays a critical role in protecting park assets, ensuring safety, and supporting overnight and early‑morning operations.

Skills, Requirements & Qualifications

• Must be 18 years of age or older
• Must be available to work overnight shifts between 8:00 PM and 6:00 AM
• Prior security or overnight patrol experience preferred
• Ability to multitask, prioritize, and manage time effectively
• Strong communication skills with guests, coworkers, and management
• Ability to work varied shifts including nights, weekends, and holidays

General Duties & Responsibilities

Guest Service

• Provide courteous, professional, and helpful service to guests and employees
• Follow all guest service standards and code of conduct guidelines outlined in the Team Member Handbook

Safety

• Support Wild Waves’ safety-first culture by maintaining a secure environment and identifying potential hazards

Teamwork

• Work collaboratively with fellow Security team members, Dispatch, and leadership

Cleanliness

• Maintain clean and organized security work areas and patrol locations

Specific Duties & Responsibilities

• Guest Incidents: Assist the Security Manager and Federal Way Police Department with incidents involving theft, ticket violations, lost items, or guest conflicts while maintaining confidentiality and professionalism
• Lost Children: Respond promptly to reports of lost children and assist with reunification following park procedures
• Parking Lot Patrols: Conduct routine patrols of guest and employee parking lots to ensure safety and respond to incidents
• Closing Procedures: Assist with clearing, securing, and locking down the park at the end of the operating day
• Overnight Patrols: Patrol the park during nighttime hours, both on foot and by vehicle, to monitor for safety, security, and property protection
• Documentation: Complete accurate and timely incident reports and submit documentation to the Security Manager
• Emergency Procedures: Follow Emergency Action Procedures (EAP) and respond appropriately to emergencies
• Special Events: Provide overnight security support for special events and holiday promotions
• Confidential Information: Appropriately handle sensitive and confidential information
• Other Duties: Perform additional duties as assigned based on department and park needs

Physical Demands & Work Environment

• Ability to stand and walk for extended periods
• Frequent bending, stooping, kneeling, and reaching
• Occasional sitting, climbing, or balancing
• Ability to lift up to 10 pounds regularly and up to 30 pounds frequently
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Work is primarily outdoors and requires exposure to varying weather conditions
• Noise levels may range from moderate to high
• Overnight work includes extensive patrols throughout the park, both on foot and in vehicles

Reasonable accommodations may be provided to support team members in performing the essential functions of this position.