Overnight Security Officer/ Valet Parker

Hersha Hospitality Management; Bethesda (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

Hersha Hospitality Management is seeking an Overnight Security Officer/Valet Parker to maintain a secure environment and ensure guest satisfaction. This role includes patrolling hotel areas, responding to emergencies, performing valet duties, and preparing incident reports. Ideal candidates will possess a high school diploma and relevant experience, with opportunities for advancement in the security department.

Benefits

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous security experience preferred.
• CPR/First Aid certification preferred.

Responsibilities

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Prepare incident reports and maintain daily activity logs.

Skills

Communication

Problem Solving

Customer Service

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Overnight Security Officer/Valet Parker

Perform protective and enforcement functions during the overnight shift in a friendly and courteous manner to maintain a safe and secure hotel environment.

Your Growth Path

Security Supervisor/Manager – Director of Security

Your Focus

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles.
• Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff.
• Read luggage tags and provide claim tickets to ensure appropriate delivery.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• HighSchool diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

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About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.