Overnight Security Officer — Luxury Hotel Patrol

Hei Hotels Inc.; New Orleans (LA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical and Dental coverage via Anthem

Vision insurance

Vacation, Sick and Holiday programs

401(k) plan with company matching

Job summary

HEI Hotels and Resorts is seeking a security professional for the Astor Crowne Plaza New Orleans to perform protective, preventative, safety and security duties across the hotel campus. You will patrol on foot, respond to emergencies, and assist guests and staff with a calm, courteous approach while upholding SOPs and company values.

Essential duties include monitoring life-safety systems, addressing disturbances, managing access, and coordinating rapid responses to incidents.

Qualifications

• Professional appearance required.
• Strong verbal and written communication with guests.
• Team player who will pitch in when needed.
• Thorough knowledge of building layout and safety locations.
• Ability to stand, walk, and sit for long shifts.
• Vigilant observation of safety risks and emergencies.
• Familiar with life-safety systems and alarms.
• Able to adapt communication style to audiences.

Responsibilities

• Patrol hotel interior and perimeter on foot to identify safety risks.
• Maintain order and assist with door locks and emergencies in a calm manner.
• Handle disturbances and enforce hotel policies as needed.
• Observe building and respond to alarms and incidents via radio to supervisor.
• Answer security lines promptly and triage based on priority.
• Memorize life-safety layouts, fire extinguisher locations, and sprinklers.

Skills

Professional appearance

Guest communication

Team player

Knowledge of building layout

Stand/walk for long shifts

Observation of safety risks

Life-safety monitoring

Adapt communication style

Job description

HEI Hotels and Resorts is seeking a security professional for the Astor Crowne Plaza New Orleans to perform protective, preventative, safety and security duties across the hotel campus. You will patrol on foot, respond to emergencies, and assist guests and staff with a calm, courteous approach while upholding SOPs and company values.

Essential duties include monitoring life-safety systems, addressing disturbances, managing access, and coordinating rapid responses to incidents.