Overnight Security Officer - Hilton Portland Downtown

Hilton. For The Stay; Portland (OR); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Best-in-Class PTO

Travel discount program

Résumé du poste

Hilton Portland Downtown is seeking an Overnight Security Officer to keep guests and team members safe while protecting hotel property. You will patrol the hotel and nearby properties, respond to emergencies, and maintain detailed incident reports.

A focus on hospitality and proactive safety is essential for this role. Join a team that values integrity, leadership, and teamwork, while supporting guests with courteous service and swift issue resolution.

Qualifications

• Patrols interior and perimeter to observe threats and hazards.
• Maintains a high level of guest service while enforcing safety protocols.
• Writes clear reports documenting incidents and actions taken.

Responsabilités

• Patrol hotel interior and exterior to identify safety risks.
• Respond to emergencies (fire, medical, security threats).
• Promote safe work practices among staff and guests.
• Initiate preliminary investigations when needed.
• Prepare accurate incident reports and documentation.
• Assist guests with inquiries and resolve issues promptly and warmly.

Connaissances

Observational skills

Guest service

Team player

Problem solving

Description du poste

Overnight Security Officer - Hilton Portland Downtown

This complex property position works between our Hilton Portland Downtown (455 rooms) & The Duniway (327 rooms) properties in downtown Portland. Find us in central downtown less than one block from the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Pioneer Place Mall Portland Art Museum Newmark Theatre and several parks are within three blocks.

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Security Officer you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
• Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents as needed
• Writes reports and ensures accuracy of necessary documentation as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits

• Medical Dental and Vision Insurance Coverage for you and your family.
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave program that runs concurrently with Washington States Paid Family and Medical Leave program.
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Matching 401(k)
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs