Overnight Security Agent

The LINE Hotels; Austin (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Help or transport service

Paid time off

Vision insurance

Wellness resources

401(k)

Dental insurance

Employee discounts

Job summary

The LINE Hotels is seeking an Overnight Security Agent in Austin to uphold safety and guest services across our vibrant property. You will patrol the premises, respond to incidents, and coordinate with hotel teams to maintain secure, pleasant environments for guests and staff.

Ideal candidates are passionate about hospitality security, adapt well to overnight schedules, and demonstrate professionalism and teamwork in fast-paced settings.

Responsibilities

• Maintain a courteous, professional demeanor at all times.
• Work full-time including weekends and overnight shifts (10:30 PM–7:00 AM).
• Coordinate with colleagues and hotel departments to ensure safety and operations.
• Provide guests with a safe, welcoming experience aligned with LINE standards.
• Patrol the property to protect guests, employees, and assets.

Job description

Benefits:

• Free food & snacks
• Health insurance
• Help or transport service
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance
• Employee discounts

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

About our Company

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

In the heart of New York City, The Ned NoMad embodies timeless elegance and modern luxury within the historical Johnston building at the bustling intersection of 28th and Broadway. Expect experiences that transcend accommodation, becoming journeys through time and style. The building also houses Ned's Club NoMad New York, a private membership club with a global community of like-minded professionals seeking connection and inspiration in exclusive spaces. Coming soon is Ned's Club Washington DC, offering even more opportunities for meaningful connections and enriching experiences.

That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

We are seeking a dynamic Overnight Security Agent. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Must be courteous and gracious, maintaining a professional demeanor at all times
2. Must be able to work full-time, including weekends, and overnight (typical shift is 10:30PM-7AM).
3. Establish and maintain good communication and teamwork with fellow colleagues and other departments within the hotel
4. Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
5. Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
6. Answer house calls, assist guests and employees with respect to safety, security and hotel operations
7. Respond to all emergencies on property to include, but not limited to, fire, medical, severe weather and evacuation
8. Initiate and follow-up all investigations of crimes committed against property and persons
9. Assist ill and injured guests and employees, ensuring documentation and disposition of reports
10. Initiate investigations, write incidents and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts
11. Watch for suspicious persons entering, exiting, or loitering around building
12. Conduct walk through observations of entire hotel
13. Promote safe work practices
14. Answer security telephone and safety hotline calls and respond in a timely manner based on priority
15. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly
16. Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log
17. Take ownership of all service issues brought to your attention by guests
18. Maintain an increased awareness of safety issues throughout the hotel
19. Participate in scheduled departmental and administrative meetings as requested
20. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
21. Be familiar with all safety and emergency procedures including OSHA requirements

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.