Overnight Seasonal Freight & Stock Associate

Five Below; Columbus (OH); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking individuals for hourly positions in Columbus, OH. You will greet customers, understand their needs, and guide them to products while promoting store events and promotions. The role emphasizes friendly service, problem resolution, and teamwork in a fast-paced retail environment.

Applicants must be at least 16, flexible, tech‑savvy, and able to communicate effectively with customers. Training will cover procedures and information gathering, with opportunities to grow within a

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Age 16+

Flexible schedule

Tech-friendly

Good communicator

Problem solving

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking individuals for hourly positions in Columbus, OH. You will greet customers, understand their needs, and guide them to products while promoting store events and promotions. The role emphasizes friendly service, problem resolution, and teamwork in a fast-paced retail environment.

Applicants must be at least 16, flexible, tech‑savvy, and able to communicate effectively with customers. Training will cover procedures and information gathering, with opportunities to grow within a