Overnight Retail Lead — Innovation Experience

NIKE, Inc.; New York (NY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Discounts for you and your family from

Accrued Paid Time Off and Holiday Pay

401(k) Plan, EAP, health accounts

Stock Purchase Plan (ESPP)

Tuition Reimbursement up to $5,250 per

Optum EAP

Job summary

Nike HOI Overnight Retail Supervisor at Nike House of Innovation - NYC is seeking a motivated team member to lead service excellence on the overnight shift. You will greet customers, stock displays, operate the cash register, and train teammates on Nike service standards.

You'll work full time 34-40 hours per week, including nights and weekends (9pm–6am). Hourly pay ranges from $23.00 to $29.90, with benefits like paid time off, health options, 401(k) eligibility and stock purchase participation.

Qualifications

• Must be at least 18 (U.S.)
• 1 year of retail or consumer service experience
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

Skills

Retail experience

Customer service

Flexibility

Product knowledge learning

Physical stamina

Job description

Nike HOI Overnight Retail Supervisor at Nike House of Innovation - NYC is seeking a motivated team member to lead service excellence on the overnight shift. You will greet customers, stock displays, operate the cash register, and train teammates on Nike service standards.

You'll work full time 34-40 hours per week, including nights and weekends (9pm–6am). Hourly pay ranges from $23.00 to $29.90, with benefits like paid time off, health options, 401(k) eligibility and stock purchase participation.