Overnight Retail Associate: Elevate Customer Experience

Kroger; Murfreesboro (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Murfreesboro, TN is hiring a team member to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding our quality standards and core values of safety and respect.

Responsibilities include safety reporting, equipment inspection, temperature logging, stock and merchandise labeling, and helping customers with product questions and recommendations.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Report safety risks/issues and illegal activity, including robbery, theft or fraud.
• Notify management of customer or employee accidents.
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of repairs.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Adhere to all food safety regulations and guidelines.
• Stay current with present, future, seasonal and special ads.
• Display a positive attitude.
• Report product ordering/shipping discrepancies to the department manager.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
• Gain and maintain knowledge of products sold within the department and respond to questions.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products.
• Promote trust and respect among associates.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Stress management

Effective communication

Basic math

Job description

Kroger in Murfreesboro, TN is hiring a team member to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding our quality standards and core values of safety and respect.

Responsibilities include safety reporting, equipment inspection, temperature logging, stock and merchandise labeling, and helping customers with product questions and recommendations.