Overnight Retail Associate: Customer Experience & Merch

The TJX Companies, Inc.; Florida; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) match

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. in Oviedo, FL is seeking a customer-focused team member to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store, and support operations across areas as needed to meet business goals.

The role requires excellent customer service, strong communication, and the ability to adapt to changing priorities. A flexible schedule and teamwork are essential to success in this fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting ability

Job description

Marshalls at The TJX Companies, Inc. in Oviedo, FL is seeking a customer-focused team member to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store, and support operations across areas as needed to meet business goals.

The role requires excellent customer service, strong communication, and the ability to adapt to changing priorities. A flexible schedule and teamwork are essential to success in this fast-paced retail environment.