Overnight Relief Dispatcher

CCSAO; Chicago (IL); On-site; USD 58,000 - 71,000; Full time

Job summary

The Cook County States Attorneys Office CCSAO in Chicago seeks a Relief Dispatcher to cover shifts for dispatcher absences, dispatching to ASAs, and providing admin support as needed. This full-time role demands strong communication and logistics skills within a busy law office environment.

Key duties include updating logs, dispatching to ASAs, managing fleet logistics, and preparing subpoenas and memos. Proactivity, discretion, and teamwork are essential for success in this role.

Qualifications

• Excellent verbal communication (clear and effective)
• Excellent written communication (clear, accurate, and concise)
• Strong organizational skills with ability to multi-task
• Proficiency in Microsoft Excel
• Preferred knowledge of SharePoint, Outlook, TEAMS, ICLEAR and CRIMES

Responsibilities

• Answer log and update all call information on digital FRU Happy Sheets
• Dispatch case information to ASAs assigned to that shift
• Navigate Search Warrant Power App and digital blue book
• Complete the FRU ASA ON Call roster sheet for the next dispatcher
• Dispatch Assistant States Attorneys to appropriate police area
• Manage logistics for FRU fleet cars, jet packs, and other electronics used during shifts
• Enter ERI data into the database
• Monitor lobby entry via call system
• Maintain VSI logbook and States Attorneys Office work product sheets
• Prepare subpoenas, memos and other correspondence
• Conduct CRIMES research when needed to locate case information
• Serve as relief dispatcher as needed
• Maintain confidentiality of information and systems
• Interact with States Attorney Office and outside agency personnel
• Perform additional duties as required

Skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Microsoft Excel

Tools

SharePoint

Outlook

TEAMS

ICLEAR

CRIMES

Job description

Job Title Relief Dispatcher Reports to Administrative Supervisor Grade 15 Full TimeUnion Salary 64745 Level Entry This may vary for current employees only Location 2650 S CaliforniaLeighton Courthouse Bureau Administrative Services DivisionUnit Felony Review Application deadline August 11 2026

Primary Function To cover dispatch shifts during dispatcher absencesscheduled days off Dispatch incoming calls to the appropriate Assistant States Attorneys assigned to that shift and provide administrative support when needed

Working Environment Tuesday Thursday 500 am 100 pm Friday & Saturday 1000 am 600 pm Off Days Sunday and Monday

Physical Requirements Light Work The position requires the ability to stand or walk frequently often for extended periods You may need to lift carry push or pull objects weighing up to 20 pounds regularly and occasionally heavier items The job may also involve a significant amount of walking or standing relative to sedentary roles

Duties and Responsibilities

• Answer log and update all call information on digital FRU Happy Sheets
• Dispatch case information to ASAs assigned to that shift
• Navigate Search Warrant Power App and digital blue book
• Complete the FRU ASA ON Call roster sheet for the next dispatcher
• Dispatch Assistant States Attorneys to appropriate police area
• Responsible for logistics of all FRU fleet cars Jet Packs and other electronics used during the shift
• Enter ERI data into the database
• Monitor lobby entry via call system
• Maintain VSI logbook
• Maintain States Attorneys Office work product sheets
• Prepare subpoenas memos and other correspondence
• Conduct CRIMES research when needed to locate case information
• Serve as relief dispatcher as needed
• Maintain confidentiality of information and systems
• Interact regularly with States Attorney Office employees and personnel of outside agencies
• Perform additional duties and responsibilities as required

Qualifications

• Required The candidate must have excellent verbal and written communication skills excellent organizational skills and the ability to multi task
• Proficiency in Microsoft Excel
• Preferred Knowledge of SharePoint Outlook TEAMS Clerks ICLEAR and CRIMES

Equal Employment Opportunity EEO Message

The Cook County States Attorneys Office CCSAO is an equal opportunity employer which seeks to recruit develop and retain the most talented people from a diverse candidate pool The CCSAO does not discriminate on the basis of race color religion sex pregnancy national origin age physical and mental disability sexual orientation gender identity gender expression and any other characteristic protected by federal state or local law Upon request the CCSAO will provide reasonable accommodation for qualified individuals due to a disability or pregnancy The EEOP report can be found on our website at wwwcookcountystatesattorneyorg