Overnight Public Area Attendant - Embassy Suites Tampa Downtown Convention Center

Hilton; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Public Area Attendant, where your dedication to cleanliness and guest service will shine. In this role, you will be responsible for maintaining the hotel's public areas, ensuring they are welcoming and pristine for guests. You'll greet visitors with a friendly demeanor and perform various cleaning tasks, from vacuuming to deep cleaning projects. This is a fantastic opportunity to be part of a team that values integrity, teamwork, and exceptional service, all while contributing to an environment that prioritizes guest satisfaction and operational excellence.

Qualifications

• Demonstrated customer service skills and a passion for guest experiences.
• Ability to perform cleaning tasks and maintain public areas to high standards.

Responsibilities

• Clean and maintain all public areas of the hotel to the highest standards.
• Respond to guest requests and assist in delivering exceptional service.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Integrity

Job description

A Public Area Attendant is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms.
2. Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays.
3. Greet guests in a friendly manner.
4. Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
5. Assist in delivering guest requests and in cleaning guest rooms, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision