Overnight Public Area Attendant - Embassy Suites Tampa Downtown Convention Center

Hilton Worldwide, Inc.; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Overnight Public Area Attendant to ensure cleanliness and guest satisfaction at a premier hotel. In this role, you will be responsible for maintaining public spaces, responding to guest needs, and contributing to a welcoming atmosphere. Join a team that values integrity, teamwork, and exceptional service, and be part of a legacy that has been shaping the hospitality experience for nearly a century. If you are passionate about delivering outstanding service and creating memorable experiences, this opportunity is perfect for you.

Qualifications

• Demonstrated ability to maintain cleanliness in public areas.
• Strong customer service skills and a friendly demeanor.

Responsibilities

• Clean and maintain all public areas of the hotel to high standards.
• Respond to guest requests and assist with cleaning guest rooms as needed.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Job description

Job Description - Overnight Public Area Attendant - Embassy Suites Tampa Downtown Convention Center (HOT0BI1T)

Job Number:

HOT0BI1T

Work Locations:

Embassy Suites Tampa Downtown Convention Center
513 South Florida Ave
Tampa 33602

A Public Area Attendant is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
• Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
• Greet guests in a friendly manner
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Assist in delivering guest requests and in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!