Overnight Public Area Attendant - Embassy Suites Tampa Downtown Convention Center

Hilton Worldwide, Inc.; Tampa (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Overnight Public Area Attendant to ensure the cleanliness and maintenance of public spaces within the hotel. This role is vital in delivering exceptional guest experiences, as you will be responsible for cleaning restrooms, hallways, and other areas while also engaging with guests in a friendly manner. Join a team that values integrity, teamwork, and a commitment to quality service, and be part of a company that has been a leader in the hospitality sector for over a century. Your contributions will directly enhance the guest experience and uphold the company's reputation for excellence.

Qualifications

• Demonstrated customer focus and dependability in previous roles.
• Strong teamwork skills and adaptability to changing situations.

Responsibilities

• Clean and maintain all public areas of the hotel to high standards.
• Respond to guest requests and perform deep cleaning tasks as needed.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Integrity

Job description

Job Description - Overnight Public Area Attendant - Embassy Suites Tampa Downtown Convention Center (HOT0BI1T)

Job Number:

HOT0BI1T

Work Locations:

Embassy Suites Tampa Downtown Convention Center 513 South Florida Ave Tampa 33602

A Public Area Attendant is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
• Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
• Greet guests in a friendly manner
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Assist in delivering guest requests and in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!