Overnight Production & Batch Ops Specialist (Hybrid)

ESL Federal Credit Union; City of Rochester (NY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k with match

Wellness program

Paid volunteer time

Learning & Development training

Job summary

ESL Federal Credit Union in Rochester, NY is seeking a Computer Operations Specialist to monitor overnight batch processing, support daily production schedules, and respond to incidents with efficiency.

This hybrid, remote-eligible role starts at $31.11 per hour, with initial training in the first month, on-call rotation, and a robust benefits package designed to support work-life balance.

Qualifications

• High school diploma or GED required.
• Associates degree in IT, computer science or closely related field, or 2 years additional experience in computer operations/IT support.
• 1+ year of experience in computer operations/production support/IT support or related role.

Responsibilities

• Monitor overnight batch processing and production systems to ensure successful completion of scheduled jobs.
• Identify, investigate, and respond to processing failures, system alerts, and operational exceptions.
• Escalate issues to appropriate technical resources per procedures.
• Follow documented recovery procedures and perform corrective actions when needed.
• Validate completion of daily, weekly, monthly and year-end processing activities.
• Monitor system performance and processing timelines to identify delays.
• Maintain operational logs and incident documentation.
• Execute scheduled operational tasks per calendars and procedures.
• Participate in on-call coverage and shift handoffs as required.
• Ensure production changes follow Change Management processes.

Skills

Attention to detail

Troubleshooting

Independent worker

Understanding of banking products

Education

High school diploma or GED

Associates degree in IT / computer science or related field

2 years of related experience in computer operations or IT support

Tools

Windows

Linux

SQL

Oracle

Job description

ESL Federal Credit Union in Rochester, NY is seeking a Computer Operations Specialist to monitor overnight batch processing, support daily production schedules, and respond to incidents with efficiency.

This hybrid, remote-eligible role starts at $31.11 per hour, with initial training in the first month, on-call rotation, and a robust benefits package designed to support work-life balance.