Overnight MQ Quality Lead — Investigations & Compliance

NOW Health Group INC; Sparks (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

NOW Health Group INC is seeking a detail-oriented QA/ MQ Inspector to perform investigations of customer complaints, non-conformances, and deviations. The role requires auditing packaging and manufacturing lines for GMP/SOP compliance, coordinating training, and collaborating with MQ Supervisors to drive continuous improvement and safe operations.

The position involves documenting findings, supporting corrective actions, and helping maintain product quality across manufacturing processes.

Qualifications

• High school diploma or equivalent required; science coursework preferred.
• Experience with GMP/cGMP processes and documentation is essential.
• Strong problem-solving and communication skills.
• Prior experience in QA/Inspection environments is a plus.

Responsibilities

• Coordinate shift inspection activities and ensure available materials.
• Investigate nonconformances and close investigations.
• Assist with customer complaint investigations.
• Perform internal audits for cGMP compliance.
• Maintain documentation in LIMS and Oracle and ensure completeness.
• Support continuous improvement initiatives and safety programs.

Skills

Quality inspections

Leadership

cGMP knowledge

Documentation

Education

High school diploma or equivalent

Science coursework preferred

Tools

LIMS

Oracle

Excel

Job description

NOW Health Group INC is seeking a detail-oriented QA/ MQ Inspector to perform investigations of customer complaints, non-conformances, and deviations. The role requires auditing packaging and manufacturing lines for GMP/SOP compliance, coordinating training, and collaborating with MQ Supervisors to drive continuous improvement and safe operations.

The position involves documenting findings, supporting corrective actions, and helping maintain product quality across manufacturing processes.