MQ Quality Lead: Inspection & Continuous Improvement

NOW Health Group INC; Bloomingdale (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

NOW Health Group INC is seeking a quality-focused MQ Inspector to lead inspection activities, investigate nonconformances, and drive cGMP compliance across packaging and manufacturing lines.

You will coordinate deviations, perform root-cause analysis, and mentor MQ staff while collaborating with Operations to ensure product quality and safety. Strong documentation, communication, and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent and minimum of five years quality related experience or equivalent combination of experience and education.
• Additional post-secondary education in a science field and prior team leadership experience strongly preferred.
• Experience in quality processes, inspection, and GMP environment required.
• Previous dietary supplement industry experience strongly preferred.

Responsibilities

• Coordinates all inspection activities on the shift and dispositions materials.
• Documents investigations and closes Nonconformance Investigations.
• Assists with customer complaint investigations.
• Conducts internal audits for cGMP compliance.
• Tracks deviations and holds to ensure timely completion.

Skills

Technical writing

Leadership

Communication

Problem solving

Bi-lingual (helpful)

Education

High school diploma + 5 yrs quality exp

Science-related education preferred

Prior leadership experience preferred

Dietary supplement industry exp preferred

Job description

NOW Health Group INC is seeking a quality-focused MQ Inspector to lead inspection activities, investigate nonconformances, and drive cGMP compliance across packaging and manufacturing lines.

You will coordinate deviations, perform root-cause analysis, and mentor MQ staff while collaborating with Operations to ensure product quality and safety. Strong documentation, communication, and problem-solving skills are essential.