Overnight Merchandising Lead & Team Coach

Sam's Club; Saint Charles (MO); Presencial; USD 32.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits: medical, vision, and

401(k) with company match

Paid time off (PTO) and other leave

Live Better U education benefits

Descripción de la vacante

Sam's Club in Saint Charles, MO is hiring for a full-time role focused on member service, merchandise stocking, and team supervision. Responsibilities include assisting members, guiding purchases, stocking floors, and maintaining safety and policy compliance.

The position emphasizes teamwork, coaching, and adherence to ethics while supporting benefits programs and continuous store improvements. Local eligibility applies.

Formación

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.
• Leading a team and supervising workload is preferred.

Responsabilidades

• Provides member service by acknowledging the member and identifying member needs; guiding on self-service tech; assisting with purchasing decisions; locating merchandise; resolving issues and promoting products and services.
• Assists management with supervising associates; assigns duties; trains on processes; ensures compliance and participates in recruiting, scheduling, coaching, and evaluating.
• Receives and stocks supplies; organizes sales floor; completes paperwork and logs according to policies.
• Maintains safety; conducts safety sweeps; handles hazardous materials; reports unsafe conditions.
• Maintains merchandise presentation; handles claims and returns; prices merchandise; identifies shrink and damages.
• Monitors product quality; ensures rotation, dating, recalls, sanitation; organizes area and stocking.
• Leads teams; coordinates work; provides feedback; models adaptability to change.
• Oversees picking and staging of club pickup orders per policy.
• Develops and implements processes; collaborates with managers and partners; identifies improvement opportunities.
• Demonstrates compliance with ethics and integrity; supports Open Door Policy; corrects issues.

Conocimientos

Retail experience

Customer service

Team supervision

Descripción del empleo

Sam's Club in Saint Charles, MO is hiring for a full-time role focused on member service, merchandise stocking, and team supervision. Responsibilities include assisting members, guiding purchases, stocking floors, and maintaining safety and policy compliance.

The position emphasizes teamwork, coaching, and adherence to ethics while supporting benefits programs and continuous store improvements. Local eligibility applies.