Merchandising Lead: Drive Team Performance & Store Excellence

Sam's West, Inc.; O'Fallon (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education programs

Job summary

Sam's West, Inc. operates Sam's Club in O'Fallon, IL. This role focuses on delivering member service by acknowledging needs and guiding purchases, while stocking merchandise and maintaining displays to meet company standards.

Employees assist with safety, training, and teamwork, with opportunities for development and benefits. The position offers an hourly wage range and a collaborative work environment in a busy club setting.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.
• Excellent customer service and communication skills.

Responsibilities

• Provide member service by acknowledging the member and identifying needs.
• Assist members with purchasing decisions and locating merchandise.
• Maintain safety and cleanliness of the sales floor and organize displays.
• Assist management with recruiting, training, and evaluating associates.

Skills

Customer service

Retail experience

Team leadership

Job description

Sam's West, Inc. operates Sam's Club in O'Fallon, IL. This role focuses on delivering member service by acknowledging needs and guiding purchases, while stocking merchandise and maintaining displays to meet company standards.

Employees assist with safety, training, and teamwork, with opportunities for development and benefits. The position offers an hourly wage range and a collaborative work environment in a busy club setting.