Overnight Member Services Associate — Front Desk

Crunch Fitness - Undefeated Tribe; Apple Valley (MN); On-site; USD 17,220 - 19,975; Part time

Benefits offered by this job

PTO

Subsidized health insurance

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative for the overnight shift in Apple Valley, Minnesota. The role requires exceptional customer service to club members and assistance with membership sales, check-ins, and product promotions. Candidates should have strong communication skills, a customer service orientation, and be able to meet or exceed service level expectations. Benefits include subsidized health insurance, PTO, and a free gym membership.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service orientation required.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.

Responsibilities

• Greets all members & guests with a smile and enthusiasm.
• Assists with membership, retail, and tanning product sales.
• Promotes membership privileges including tanning, group fitness, and childcare.
• Delivers on new member enrollment expectations.
• Checks in all members and guests in accordance with company procedures.
• Answers phones in a courteous, helpful manner.
• Maintains a clean and organized work area.

Skills

Customer service orientation

Effective communication

Demonstrative instructional communication

Ability to multitask

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative for the overnight shift in Apple Valley, Minnesota. The role requires exceptional customer service to club members and assistance with membership sales, check-ins, and product promotions. Candidates should have strong communication skills, a customer service orientation, and be able to meet or exceed service level expectations. Benefits include subsidized health insurance, PTO, and a free gym membership.