Overnight Member Experience Specialist

Planet Fitness - Burlington Fitness, Inc; Essex Junction (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

A local fitness franchise is seeking an Overnight Closer (Member Services Representative) in Essex Junction, Vermont. This role is essential for creating a positive member experience by providing superior customer service to Planet Fitness members and handling various front desk activities. Ideal candidates will have a customer service background, a passion for fitness, and the ability to work overnight shifts. The position offers a dynamic work environment focused on member satisfaction.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle all front desk activities including phone assistance.
• Respond to member questions and concerns professionally.

Skills

Exceptional customer service skills

Positive and upbeat attitude

Strong listening abilities

Problem-solving skills

Job description

A local fitness franchise is seeking an Overnight Closer (Member Services Representative) in Essex Junction, Vermont. This role is essential for creating a positive member experience by providing superior customer service to Planet Fitness members and handling various front desk activities. Ideal candidates will have a customer service background, a passion for fitness, and the ability to work overnight shifts. The position offers a dynamic work environment focused on member satisfaction.