Overnight Member Concierge & Club Sales Pro

Crunch Fitness - Fit Fusion, LLC; Colorado Springs (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Job summary

Crunch Fitness is seeking an overnight Member Services Representative (MSR) to welcome late-night and early-morning members, help with membership options, and deliver a friendly experience. The role blends sales, front-desk service, and daily club operations, including cleaning tasks and morning preparation.

The ideal candidate is dependable, personable, and capable of taking initiative with limited on-site supervision, with CPR/AED certification required within 30 days and availability for

Qualifications

• 18+ years old required.
• Experience in sales or customer service is preferred.
• Ability to start conversations, follow up with prospects, and ask for the sale.

Responsibilities

• Greet members and guests, perform check-ins, and resolve account alerts.
• Give personalized tours, identify member goals, explain options, address objections, and close sales.
• Handle prospect follow-up and referrals to support sales goals.
• Promote amenities, upgrades, and services; connect members with trainers.

Skills

Sales experience

Customer service

Communication

Team player

Reliability

Education

High school diploma

Tools

POS systems

CRM

Job description

Crunch Fitness is seeking an overnight Member Services Representative (MSR) to welcome late-night and early-morning members, help with membership options, and deliver a friendly experience. The role blends sales, front-desk service, and daily club operations, including cleaning tasks and morning preparation.

The ideal candidate is dependable, personable, and capable of taking initiative with limited on-site supervision, with CPR/AED certification required within 30 days and availability for