Overnight Luggage Agent - Resort

RESORT PORTER LLC; Lake Buena Vista (FL); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(K)

Dental Insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Referral program

Vision insurance

Descrizione del lavoro

RESORT PORTER LLC is seeking an Overnight Luggage Agent to help deliver exceptional guest experiences through efficient luggage handling and airport transfer services.

You will receive, verify, scan, and process luggage for airport transfers, load/unload baggage safely, and coordinate with drivers and dispatchers to meet tight schedules. A fast-paced environment requires strong attention to detail and reliable attendance.

Competenze

• High school diploma or equivalent required or preferred.
• Experience in warehouse, logistics, baggage handling, or hospitality preferred.
• Ability to work in a fast-paced environment with attention to detail.
• Punctuality and dependable attendance are essential.
• Basic English communication; bilingual in English/Spanish preferred.

Mansioni

• Receive, verify, scan, and process luggage for airport transfers.
• Load and unload luggage safely from company vehicles.
• Sort luggage according to resort, airline, flight schedule, and destination.
• Verify baggage tags and documentation for accuracy.
• Meet strict operational timelines for airport transfer schedules.
• Follow TSA, airport, and company security procedures.
• Maintain organized staging and loading areas.
• Operate equipment such as scanners, tablets, keys, and luggage carts safely.
• Perform repetitive lifting and transporting of luggage.
• Collaborate with drivers, dispatchers, and team members.

Conoscenze

Attention to detail

Fast-paced environment

Punctuality

English communication

Bilingual English/Spanish

Dependable attendance

Formazione

High school diploma or equivalent

Descrizione del lavoro

Description

Job Summary

Join our dynamic resort team as an Overnight Luggage Agent, where you will play a vital role in delivering exceptional guest experiences through efficient luggage handling and transfer services.

Responsibilities

• Receive, verify, scan, and process luggage for airport transfers.
• Load and unload luggage safely from company vehicles.
• Sort luggage according to resort, airline, flight schedule, and destination.
• Verify baggage tags and documentation for accuracy.
• Ensure luggage is handled carefully to prevent damage or loss.
• Meet strict operational timelines for airport transfer schedules.
• Communicate any missing, damaged, delayed, or untagged luggage immediately to leadership.
• Maintain organized staging and loading areas.
• Follow all TSA, airport, and company security procedures.
• Ensure company equipment, including scanners, tablets, keys, luggage carts, and other operational tools are handled properly, maintained in good condition, and returned at the end of each shift.
• Perform repetitive lifting, carrying, pushing, and pulling of luggage.
• Maintain a clean and safe work environment.
• Follow all company safety policies and wear required PPE.
• Work collaboratively with drivers, dispatchers, and fellow team members.
• Other duties as assigned.

Requirements

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse, logistics, baggage handling, or hospitality experience preferred.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Dependable attendance and punctuality.
• Basic communication skills in English; bilingual (English/Spanish) preferred.

Benefits

• 401(K)
• Dental Insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Referral program
• Vision insurance