Overnight Lobby Concierge & Security

Allied Universal; Springdale (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k plan

Overnight shift

Paid training

Employee discounts

Job summary

Allied Universal is seeking a Lobby Concierge in Springdale, Ohio for an overnight shift. You will greet employees, visitors and vendors, enforce building policies and provide exceptional customer service in a fast-paced environment.

The role requires strong communication, high-tech computer skills, and the ability to respond calmly to incidents. Benefits include medical, dental, vision, 401k and life insurance.

Qualifications

• At least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Background check required by law.
• Drug screen required by law.
• Guard Card or ability to obtain one upon employment.
• Minimum of one year of corporate office experience.

Responsibilities

• Provide customer service to clients by following safety and security procedures and site policies.
• Respond to incidents and emergencies calmly and effectively.
• Conduct regular and random patrols of the premises.
• Greet employees, visitors and guests in the main lobby.
• Utilize the Visitor Management System for check-in processes.
• Deliver excellent customer service and engage with individuals.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Calm under pressure

Education

High school diploma or equivalent

Guard Card certification

Tools

Visitor Management System (VMS)

Job description

Allied Universal is seeking a Lobby Concierge in Springdale, Ohio for an overnight shift. You will greet employees, visitors and vendors, enforce building policies and provide exceptional customer service in a fast-paced environment.

The role requires strong communication, high-tech computer skills, and the ability to respond calmly to incidents. Benefits include medical, dental, vision, 401k and life insurance.