Overnight Lobby Concierge Security Specialist

Allied Universal; Springdale (OH); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401k plans

Flexible schedules

Paid training

Employee discounts

Job summary

Allied Universal in Ohio is seeking an overnight Lobby Concierge to greet employees and visitors, uphold safety procedures, and support security and facilities teams. This role requires a professional demeanor and the ability to balance multiple daily tasks in a fast-paced environment.

You will work across industries with a focus on customer service, use the Visitor Management System, and maintain a high standard of professional communication, even under pressure.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• Background check as per federal/state/local laws; may include criminal history review.
• Drug screen required where permitted by law.
• Guard Card or state security certification may be required.
• Minimum of one year of experience in a corporate office setting.
• Demonstrated ability to interact cordially with the public and work under stress.
• Ability to multitask, prioritize, and work in a team environment.

Responsibilities

• Provide customer service to clients by following safety procedures and site policies.
• Respond calmly to incidents and critical situations.
• Conduct regular patrols around the premises; vary by client site.
• Greet employees, visitors, and guests in the lobby.
• Operate the Visitor Management System for smooth check-in processes.
• Deliver excellent customer service and engage with individuals effectively.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

High Tech Computer Skills

Education

High school diploma or equivalent

Tools

Visitor Management System (VMS)

Job description

Allied Universal in Ohio is seeking an overnight Lobby Concierge to greet employees and visitors, uphold safety procedures, and support security and facilities teams. This role requires a professional demeanor and the ability to balance multiple daily tasks in a fast-paced environment.

You will work across industries with a focus on customer service, use the Visitor Management System, and maintain a high standard of professional communication, even under pressure.