Overnight Incident Commander (Overnight Security)

North Cascades Institute; Rockport (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Housing provided

Remote location

Job summary

North Cascades Institute (NCI) seeks a safety-minded Overnight Incident Commander (OIC) at the Environmental Learning Center on Diablo Lake. You will manage after-hours operations, respond to guest and staff needs, and coordinate with Daytime Incident Commanders to ensure safe, smooth campus operations in a remote setting.

This seasonal role requires clear communication, good judgment, and calm leadership. A Wilderness First Responder certification is required or must be obtained before start.

Qualifications

• Excellent communication and guest service skills.
• Ability to stay calm and make quick decisions in emergencies.
• Willingness to work in a remote outdoor setting.

Responsibilities

• Serve as primary after-hours contact for incidents and guest needs.
• Collaborate with Daytime Incident Commanders and on-site director to ensure safety and guest experience.

Skills

Clear communication

Customer service

Problem-solving

Emergency response

Wilderness First Responder

Job description

North Cascades Institute (NCI) seeks a qualified, safety-minded individual to serve as the Overnight Incident Commander (OIC) at the Environmental Learning Center (ELC) in the heart of the North Cascades. The OIC is a key member of our risk management team, is responsible for after-hours operations, responding to guest and staff needs, and overnight incident response. This position requires strong judgement, clear communication, and the ability to remain calm, professional, and responsive in a remote environment setting.

What You'll Do

While on duty, the OIC serves as the primary point of contact for after-hours needs; ranging from room lockouts and building concerns to medical or safety emergencies. The OIC collaborates closely with Daytime Incident Commanders, program staff, and the on-site director to ensure a consistent, coordinated approach to guest experience, safety, and campus operations.

What We're Looking For

• Ability to communicate kindly, clearly, and effectively through email, in person, and over the phone.
• Excellent customer service, situational awareness, and problem-solving skills.
• Ability to work respectfully with people from diverse backgrounds, cultures, identities and ages.
• Experience with emergency response, incident command, or risk management systems.
• A passion for working in a unique outdoor setting is a plus.
• Required Wilderness First Responder Certification - Current or ability to gain certification prior to start.

LIVING & WORKING AT DIABLO LAKE

• Housing is provided at a minimal cost.
• Due to the remote location, having your own vehicle is required.
• Enjoy the opportunity to spend a season in the spectacular North Cascades.

SEASONAL OPPORTUNITY WITH MULTIPLE SEASON EXTENSIONS AVAILABLE

Come for one season or stay for multiple seasons. Whether you're looking for a unique seasonal experience or a longer-term opportunity, we'd love to have you join our team.

North Cascades Institute is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by law.