Overnight Incident Commander

CoolWorks P.O. Box 383, Morrison, CO; Washington; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Housing provided at minimal cost

Job summary

North Cascades Institute (NCI) seeks a qualified, safety-minded Overnight Incident Commander to join the Environmental Learning Center team in the heart of the North Cascades. The OIC leads after-hours operations, handles guest needs, and responds to emergencies in a remote setting.

You will collaborate with Daytime Incident Commanders and staff to maintain safety and guest experience. A Wilderness First Responder certification is required or obtainable before start; housing is provided at

Qualifications

• Ability to communicate kindly, clearly, and effectively via email, in person, and over the phone.
• Excellent customer service, situational awareness, and problem-solving skills.
• Ability to work respectfully with people from diverse backgrounds, cultures, identities and ages.
• Experience with emergency response, incident command, or risk management systems.
• A passion for working in a unique outdoor setting is a plus.

Responsibilities

• During duty, the OIC serves as the primary point of contact for after-hours needs, from room lockouts to emergencies.
• Collaborates closely with Daytime Incident Commanders, program staff, and the on-site director to ensure a coordinated approach.
• Maintains guest experience, safety, and campus operations with calm, professional judgment.

Skills

Emergency response

Incident command

Risk management

Communication

Remote work

Education

Wilderness First Responder Certification

Job description

North Cascades Institute (NCI) seeks a qualified, safety-minded individual to serve as the Overnight Incident Commander (OIC) at the Environmental Learning Center (ELC) in the heart of the North Cascades. The OIC is a key member of our risk management team, is responsible for after-hours operations, responding to guest and staff needs, and overnight incident response. This position requires strong judgement, clear communication, and the ability to remain calm, professional, and responsive in a remote environment setting.

WHAT YOU'LL DO

While on duty, the OIC serves as the primary point of contact for after-hours needs; ranging from room lockouts and building concerns to medical or safety emergencies. The OIC collaborates closely with Daytime Incident Commanders, program staff, and the on-site director to ensure a consistent, coordinated approach to guest experience, safety, and campus operations.

WHAT WE'RE LOOKING FOR

• Ability to communicate kindly, clearly, and effectively throughemail, in person, and over the phone.
• Excellent customer service, situational awareness, and problem-solving skills.
• Ability to work respectfully with people from diverse backgrounds, cultures, identities and ages.
• Experience with emergency response, incident command, or risk management systems.
• A passion for working in a unique outdoor setting is a plus.
• REQUIRED - Wilderness First Responder Certification - Current or ability to gain certification prior to start.

LIVING & WORKING AT DIABLO LAKE

• Housing is provided at a minimal cost.
• Due to the remote location, having your own vehicle is required.
• Enjoy the opportunity to spend a season in the spectacular North Cascades.

SEASONAL OPPORTUNITY WITH MULTIPLE SEASON EXTENSIONS AVAILABLE

Come for one season or stay for multiple seasons. Whether you're looking for a unique seasonal experience or a longer-term opportunity, we'd love to have you join our team.

North Cascades Institute is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by law.