Overnight Hotel Security & Guest Safety Specialist

Loews Hotels, LLC.; Atlanta (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) & company match

Paid sick days, vacation, holidays

Job summary

Loews Atlanta Hotel is seeking a vigilant Security Officer to safeguard guests, team members, and property. You will patrol the property, respond to incidents, log activities, and enforce policies while maintaining a welcoming guest experience.

Your role emphasizes quick decision-making under pressure, clear communication, and collaboration with team members to uphold safety standards and exceptional service.

Qualifications

• Experience in hotel security or related field (1–3 years preferred).
• Ability to remain calm and make sound decisions in high-pressure situations.
• Ability to operate departmental vehicles, including electric transport vehicles.
• Basic first-aid certification or ability to administer first aid preferred.
• Knowledge of security systems, safety regulations, and emergency response protocols preferred.
• Experience with CCTV systems and other security technology preferred.
• Experience in customer service or hospitality to enhance guest interactions preferred.
• Background in law enforcement or military service is a plus.

Responsibilities

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute regular patrols throughout the hotel to identify and address safety hazards.
• Respond to emergencies in accordance with Emergency Response Procedures.
• Maintain detailed logs for visitor access and package removal.
• Inspect packages entering and exiting the premises.
• Document security incidents and actions taken.
• Enforce hotel policies and regulations consistently.
• Interact professionally with guests and staff to enhance safety and service.
• Monitor CCTV systems and report suspicious activities.
• Coordinate with management on safety-related maintenance issues.
• Manage lost and found items efficiently.
• Collaborate on health and safety training initiatives.
• Regular attendance and punctuality.

Skills

Observant

Calm under pressure

Clear communicator

Integrity

Team oriented

Education

High school diploma or equivalent

Associate's degree in criminal justice or security

Tools

CCTV systems

Job description

Loews Atlanta Hotel is seeking a vigilant Security Officer to safeguard guests, team members, and property. You will patrol the property, respond to incidents, log activities, and enforce policies while maintaining a welcoming guest experience.

Your role emphasizes quick decision-making under pressure, clear communication, and collaboration with team members to uphold safety standards and exceptional service.