Overnight Gym Member Experience Specialist

Taymax Group; Monroeville (Allegheny County); On-site; USD 15,000 - 17,000; Full time

Job summary

Taymax Group, LP is a multi-unit Planet Fitness franchisee seeking a Member Services Representative in Monroeville, PA. You will welcome members, process sign-ups, tours, and payments, and support the Club Manager to deliver a welcoming, efficient experience.

Ideal candidates have a HS diploma, strong customer service skills, basic computer proficiency, and a positive attitude. This on-site role offers growth within a large fitness network.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and a passion for fitness.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including answering phones and assisting callers.
• Check members into the system and sign up new members, calculating rates.
• Take prospective members on tours and assist in club updates to member accounts.
• Maintain the neatness and cleanliness of the club and support management as needed.

Skills

Customer service

Punctuality

Teamwork

Communication

Education

High School diploma/GED

Job description

Taymax Group, LP is a multi-unit Planet Fitness franchisee seeking a Member Services Representative in Monroeville, PA. You will welcome members, process sign-ups, tours, and payments, and support the Club Manager to deliver a welcoming, efficient experience.

Ideal candidates have a HS diploma, strong customer service skills, basic computer proficiency, and a positive attitude. This on-site role offers growth within a large fitness network.