Overnight Gym Front Desk & Member Services Specialist

Taymax Group / Planet Fitness; Corona (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Taymax Group, LP is a Planet Fitness franchisee seeking a Member Services Representative in Corona, CA to deliver a welcoming, high-quality member experience at the front desk.

You will greet members, process sign-ups, answer questions, conduct tours, maintain club cleanliness, and support the Club Manager with daily operations. This role is essential to creating the Judgement Free Zone for members.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and a passion for fitness.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities including answering phones and assisting callers.
• Check members into the system and sign up new members, calculating rates.
• Assist the Club Manager in counting the drawer and updating member accounts.
• Maintain club neatness and cleanliness; complete daily tasks early.
• Conduct tours for prospective members and respond to member questions promptly.

Skills

Customer service

Basic computer skills

Punctuality

Teamwork

Positive attitude

Fitness interest

Education

High School diploma or GED

Job description

Taymax Group, LP is a Planet Fitness franchisee seeking a Member Services Representative in Corona, CA to deliver a welcoming, high-quality member experience at the front desk.

You will greet members, process sign-ups, answer questions, conduct tours, maintain club cleanliness, and support the Club Manager with daily operations. This role is essential to creating the Judgement Free Zone for members.