Overnight Guest Services Lead — Shift Supervisor & Guest Experience

Pilot-Company-3; Higginsville (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking an Overnight Guest Services Associate to process merchandise and fuel transactions and lead a shift of 1–2 cashiers. You will ensure accurate cash handling, close out reports, and maintain a clean, welcoming environment for guests.

This role emphasizes compliance with policies, effective guest service, and teamwork across the travel center. Night shift available with competitive hourly pay and benefits.

Qualifications

• Cash handling experience and strong customer service
• Ability to supervise a small cashier team
• Knowledge of store policies and safety procedures

Responsibilities

• Lead a shift of 1–2 cashiers to process all cash, credit, and debit transactions
• Complete end-of-shift reports and close-out procedures
• Maintain clean, organized work area and ensure guest satisfaction

Skills

Cash handling

Customer service

Shift leadership

Job description

Pilot Company is seeking an Overnight Guest Services Associate to process merchandise and fuel transactions and lead a shift of 1–2 cashiers. You will ensure accurate cash handling, close out reports, and maintain a clean, welcoming environment for guests.

This role emphasizes compliance with policies, effective guest service, and teamwork across the travel center. Night shift available with competitive hourly pay and benefits.