Overnight Guest Service Security Officer (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 43,000; Full time

Job summary

Join a leading hospitality company as an Overnight Guest Service Security Officer at Hilton Orlando Buena Vista Palace. This full-time role involves ensuring guest safety, responding to emergencies, and providing exceptional service. Ideal candidates will have security experience and strong communication skills, working overnight shifts to maintain a secure environment for guests.

Benefits

Medical Insurance Coverage

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Previous guest/customer-facing security experience required.
• Full availability and weekend availability required.

Responsibilities

• Patrol the hotel and property to identify safety and security risks.
• Respond to emergency situations including safety hazards and medical emergencies.
• Write reports and ensure accuracy of necessary documentation.

Skills

Communication

Customer Focus

Teamwork

Job description

Job Description - Overnight Guest Service Security Officer (Full-Time) - Hilton Orlando Buena Vista Palace (HOT0BMTA)

Job Description

Overnight Guest Service Security Officer (Full-Time) - Hilton Orlando Buena Vista Palace (

Job Number:

HOT0BMTA

Ideal candidates for this position will have previous guest/customer-facing security experience, as well as excellent communication and guest service skills.

Shift Pattern: overnight (10:30 pm to 7 am) - full availability and weekend availability required

Pay Rate: $20.72 per hour

The Benefits:

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Patrol the interior and perimeter of the hotel and property to observe and identify potential safety and security risks and undesirable conditions
• Respond to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property
• Initiate preliminary investigations into incidents, as needed
• Write reports and ensure accuracy of necessary documentation
• Respond to guest inquiries and requests, resolving issues in a friendly and efficient manner

What are we looking for?

Since 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We seek individuals who demonstrate our core Values:

• Hospitality - Passionate about delivering exceptional guest experiences
• Integrity - Doing the right thing, always
• Leadership - Leading in our industry and communities
• Teamwork - Being team players in all we do
• Ownership - Owning our actions and decisions
• Now - Operating with urgency and discipline

We also value the following attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, offering a wide range of accommodations from luxury hotels to mid-priced options. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our vision is to "fill the earth with the light and warmth of hospitality," and our Team Members are central to this mission, creating remarkable experiences every day.