Overnight Grocery Stocker & Customer Service

Whole Foods Market IP. L.P.; Avon Park North (CT); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market is seeking team members to support overnight receiving, stocking, and front-end service. You will ensure product quality, prepare store displays, and maintain back stock. The role emphasizes safety, sanitation, and excellent customer service while handling invoices and overnight deliveries.

Experience is not required for entry-level applicants. The wage range is posted, with benefits described.

Qualifications

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.

Responsibilities

• Checks product to ensure it meets WFM quality standards.
• Accurately sorts and scans waste.
• Maintains production standards.
• Stocks and cleans shelves, bins, and food preparation areas.
• Maintains back stock in good order.
• Handles DC and UNFI invoices for product delivered outside store receiving hours.
• Properly checks-in product and reports miss-picks to team leadership.
• Receives product from receiving location to sales floor or appropriate back stock spaces.
• Aids in receiving and sorting overnight deliveries for other teams.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Product knowledge

Quality check

Basic math

Communication

Teamwork

Time management

Adaptability

Customer service

Job description

Whole Foods Market is seeking team members to support overnight receiving, stocking, and front-end service. You will ensure product quality, prepare store displays, and maintain back stock. The role emphasizes safety, sanitation, and excellent customer service while handling invoices and overnight deliveries.

Experience is not required for entry-level applicants. The wage range is posted, with benefits described.