Overnight Front Desk Security Counselor

Catholic Charities of New York; New York (NY); On-site; USD 32,000 - 35,000; Full time

Job summary

Catholic Charities of New York is seeking a Front Desk Security Counselor to oversee the overnight residence and provide strong customer service while exercising sound judgement. The role includes supporting residents in learning life skills and ensuring a safe environment at 1180 Fulton Avenue, Bronx.

Primary duties include monitoring safety, logging activities, managing visitors, and assisting with security, meals, and transportation as needed.

Qualifications

• High School Diploma.
• Experience relevant to helping individuals with serious mental illness or similar population.
• Experience of providing security a plus.

Responsibilities

• Monitor and maintain the environment to ensure it is safe and secure.
• Document significant building activities and/or information in the Communication Logbook.
• Ensure all building visitors provide identification and sign in the Visitor Log.
• Manage incidents and intervene appropriately to minimize risk of potential harm to all.
• Help with the maintenance of the environment consistent with the program’s design and residents’ needs.
• Provide ongoing counseling support to residents as needed.
• Document all services and interactions in residents’ case records.
• Attend all meetings as required by the Program, BOH Division, or as instructed by CCCS.
• Where applicable, supervise medication distribution to residents and track such with shift and weekly counts.
• Where applicable, prepare meals for residents, by setting up, cooking, and cleaning up such.
• Assist with conducting monthly fire drills.
• Assist in planning and carrying out recreational activities with residents.

Skills

Experience with mental illness

Security experience

Counseling support

Education

High School Diploma

Job description

Catholic Charities of New York is seeking a Front Desk Security Counselor to oversee the overnight residence and provide strong customer service while exercising sound judgement. The role includes supporting residents in learning life skills and ensuring a safe environment at 1180 Fulton Avenue, Bronx.

Primary duties include monitoring safety, logging activities, managing visitors, and assisting with security, meals, and transportation as needed.