Overnight Front Desk Security Counselor

Catholic Charities, Archdiocese of New York; New York (NY); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Full medical coverage

Vision and dental coverage

Retirement plans

Paid time off

Flexible Spending Accounts

Tuition reimbursement

Job summary

Catholic Charities Community Services in the Bronx is seeking a Front Desk Security Counselor to provide overnight security, customer service, and counseling aligned with residents' service plans.

The role requires a high school diploma, experience with mental illness populations, and a willingness to work flexible hours. Duties include building safety, logging activities, logging visitors, and coordinating with program leadership.

Qualifications

• High School Diploma.
• Experience relevant to helping individuals with serious mental illness or similar population.
• Experience with providing security is a plus.

Responsibilities

• Monitor and maintain the environment to ensure it is safe and secure.
• Document significant building activities and/or information in the Communication Logbook.
• Ensure all building visitors provide identification and sign in the Visitor Log.
• Manage incidents and intervene appropriately to minimize risk of potential harm to all. Notify the program's Manager and document events in the appropriate forms.
• Help with the maintenance of the environment consistent with the program's design and residents' needs.
• Provide ongoing counseling support to residents as needed.
• Document all services and interactions in residents' case records.
• Attend all meetings as required by the Program, BOH Division, or as instructed by CCCS.
• Where applicable, supervise medication distribution to residents and track such with shift and weekly counts.
• Where applicable, prepare meals for residents, by setting up, cooking, and cleaning up such.
• When needed, escort clients into the community for medical benefits, or other relevant appointments.
• Assist with conducting monthly fire drills.
• Assist in planning and carrying out recreational activities with residents.
• Follow all regulations and/or program guidelines outlined by the New York State Office of Mental Health.
• Adhere to personnel and residential policies and procedures as outlined in the CCCS Personnel Policies and Procedures Manual and BOH Policies and Procedures Manual, respectively.
• Perform other duties, consistent with the goals and objectives of the program, as assigned by the Program Manager and/or Administration.

Skills

Good judgment

Customer service

Time management

Communication

CPR/First Aid

Teamwork

Flexibility

Emergency readiness

Education

High School Diploma

Job description

Catholic Charities Community Services in the Bronx is seeking a Front Desk Security Counselor to provide overnight security, customer service, and counseling aligned with residents' service plans.

The role requires a high school diploma, experience with mental illness populations, and a willingness to work flexible hours. Duties include building safety, logging activities, logging visitors, and coordinating with program leadership.