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Job summary
Catholic Charities Community Services in New York seeks a Front Desk Security Counselor to provide customer service and manage the residence during overnight hours. The role involves monitoring safety, documenting events, assisting residents with life skills, and providing counseling support. A High School Diploma and relevant experience are needed, with experience in security being a plus. The position offers a full-time schedule with flexible hours, ensuring a supportive environment for individuals with serious mental illness.
Qualifications
Experience relevant to helping individuals with serious mental illness or similar population.
Experience of providing security is a plus.
Responsibilities
Monitor and maintain the environment to ensure it is safe and secure.
Document significant building activities and/or information in the Communication Logbook.
Help with the maintenance of the environment consistent with the program’s design and residents’ needs.
Provide ongoing counseling support to residents as needed.
Attend all meetings as required by the Program.
Skills
Customer service
Judgement
Communication
Problem-solving
Education
High School Diploma
Job description
Catholic Charities Community Services in New York seeks a Front Desk Security Counselor to provide customer service and manage the residence during overnight hours. The role involves monitoring safety, documenting events, assisting residents with life skills, and providing counseling support. A High School Diploma and relevant experience are needed, with experience in security being a plus. The position offers a full-time schedule with flexible hours, ensuring a supportive environment for individuals with serious mental illness.